Overview
Returns accepted on non-digital purchases.
- Less than 30 (thirty) days from date of purchase – full refund or exchange.
- More than 30 (thirty), but less than 45 (forty-five) days from date of purchase – store credit.
- Returns not accepted past 45 days from date of purchase
To be eligible for a return, your item must be unused and in the same condition that you received it.
Refunds
To initiate return, please contact info@btwnthelines.com with order information. You will receive return instructions. Refunds are processed once products are received and inspected. Monetary refunds will be applied to your method of payment. You will receive an email confirmation regarding return disposition.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@btwnthelines.com.
Shipping returns
To return your product, you should mail your product to:
BLP Returns
9 North River Road
Suite 248
Auburn ME 04210
Need help?
Contact us at info@btwnthelines.com for questions related to refunds and returns.